How It Works

How Jaza Jaza Works

Welcome to Jaza Jaza – your go-to online marketplace for convenient, fast, and secure shopping in Tanzania! Here's a simple breakdown of how to shop with us, from browsing to doorstep delivery.

🛍️ 1. Browse & Discover

Explore thousands of products across categories like electronics, fashion, beauty, home essentials, food, and more. Use filters, search, or scroll through trending items to find what you need.

🛒 2. Add to Cart

Found something you like?
Click “Add to Cart” to save it. You can continue shopping or go straight to checkout when you’re ready.

🧾 3. Checkout & Pay

Once you're done shopping:

• Go to your Cart and click “Checkout.”

• Fill in your delivery details.

• Choose your preferred payment method:
  💳 Mobile Money (Mpesa, Tigo Pesa, Airtel Money)
  💵 Cash on Delivery (available in select areas)
  🏦 Bank Transfer

Confirm your order and you’re good to go!

📦 4. Order Processing

After placing your order:

• We’ll verify payment.

• Our vendors and dispatch team will start preparing your package.

• You’ll get regular updates via SMS or email on your order status.

🚚 5. Delivery to Your Doorstep

Depending on your location, deliveries usually arrive within 1 to 3 business days.
We offer same-day delivery in select cities!

Track your order anytime from your account.

✅ 6. Receive & Enjoy!

Once you receive your order:

• Inspect the item.

• If everything is good, you're done!

• Not satisfied? You can request a return within 7 days. 

Need Help?

Our support team is ready to help via chat, email, or phone.
📧 support@jazajaza.com
📞 +255 123 456 789